Style and usage.
Content audits. Content strategy. Editorial processes.
Information architecture. Wireframes.
Usability. User interaction design.
We don't design or code websites. Nor do we do graphic design of any kind.
When we started our business in 1995, we did do design and coding, first for CD-ROMs and then for websites. Over time our services have changed, but not our name.
Our clients are usually creative services agencies and their clients. Or sometimes we work as part of a virtual team that has been assembled to work on a specific project. In all cases we function as "hired guns," providing one or more discrete capabilities to a project's needs.